"The new booking system has transformed how we manage our sleep testing inventory and coordinate with healthcare providers. Patients can now schedule their tests seamlessly while our physician partners have complete visibility into their cases."
Background
Client/Company: Regional medical sleep testing facility specialising in home-based diagnostic services
Challenge/Problem: Manual booking processes for sleep test equipment rentals, inefficient inventory management, and lack of integrated physician portal for case tracking and patient management
Solution
Approach: Developed a custom Odoo-based platform with integrated booking calendar, inventory management system, and dedicated physician portal
Tools/Methods: Custom Odoo development featuring calendar-based booking interface similar to hotel reservation systems, automated inventory tracking with pickup/return scheduling, physician dashboard for patient case management, and automated notification systems for test scheduling and results
Results
Quantifiable Outcomes: 65% reduction in booking administration time, 40% decrease in scheduling conflicts through real-time inventory visibility, 85% improvement in device utilisation rates, 3-day reduction in average patient wait times for test scheduling, and 50% faster physician access to patient case information and test results
Qualitative Benefits: Enhanced patient experience through simplified online booking process, improved coordination between medical facility and referring physicians, reduced scheduling conflicts, and comprehensive case tracking capabilities for healthcare providers
Key Takeaway
Custom medical platform solutions can significantly improve operational efficiency while maintaining compliance with healthcare workflows and enhancing both patient and provider experiences.