"The new warehouse management system has transformed our operations. We've eliminated the guesswork in our picking process and can now track packages seamlessly across our entire distribution network. Our warehouse staff can focus on value-adding activities instead of searching for inventory." - Operations Manager
Background
Client/Company: Mid-sized retail apparel company with 50+ store locations
Industry: Fashion retail and custom merchandise manufacturing
Size: Annual revenue $25M+, 200+ employees, 3 warehouse facilities
Challenge/Problem: The company operated with disparate warehouse management processes across multiple locations, resulting in inefficient two-step transfer procedures, limited package tracking capabilities, and manual inventory reconciliation. The existing system could not handle complex routing between distribution centres and stores, leading to frequent stockouts and overstocking situations.
Solution
Approach: Implemented comprehensive Odoo-based warehouse management system with custom package handling rules and automated routing protocols. The solution integrated all warehouse locations under a unified system with standardised location hierarchies and automated push/pull rules.
Tools/Methods:
- Custom Odoo 18.0 warehouse management module
- Automated routing rules for 2-step DC-to-store transfers
- Package-level tracking with intelligent allocation algorithms
- Integrated QC workflow management
- Mobile barcode scanning capabilities
- Real-time inventory visibility across all locations
Results
Quantifiable Outcomes:
- 40% reduction in order processing time
- 65% decrease in picking errors
- 30% improvement in inventory accuracy
- 50% reduction in manual data entry requirements
- 25% increase in warehouse throughput capacity
- 85% reduction in lost package incidents
Qualitative Benefits:
- Enhanced visibility across multi-location operations
- Streamlined staff workflows with reduced training requirements
- Improved customer satisfaction through faster order fulfilment
- Eliminated redundant manual processes
- Enhanced scalability for future growth
Key Takeaway
Implementing standardised warehouse management processes with intelligent package handling capabilities enabled a multi-location retail operation to achieve significant efficiency gains while maintaining operational flexibility across diverse business units.