"The migration to Odoo completely transformed our business operations. What used to take weeks of manual coordination between dealers, production, and inventory now happens seamlessly through automated workflows. Our dealers love the new portal system, and we've reduced order processing time by 60%." — Production Manager, Leading RV Manufacturer
Background
Client/Company: Mid-sized recreational vehicle manufacturer in Australia specialising in custom caravans and RVs with 150+ employees, a 200+ dealer network, and $50M+ annual revenue.
Challenge/Problem: Their legacy Reckon system couldn't handle complex configurable manufacturing processes. Dealer management was entirely manual and error-prone, inventory tracking was fragmented across multiple spreadsheets, and custom order processing took weeks with frequent errors affecting both dealer relationships and customer satisfaction.
Solution
Approach: Complete ERP migration from Reckon to Odoo with extensive custom development focused on their unique dynamic manufacturing requirements.
Tools/Methods: The solution centred on a custom dynamic manufacturing module enabling configurable product builds, an automated dealer portal for seamless order placement and tracking, integrated inventory management with real-time stock levels, and streamlined production workflow management with attribute-based manufacturing capabilities.
Results
Quantifiable Outcomes:
- 40% increase in production efficiency
- 60% reduction in order processing time (from 2-3 weeks to 3-5 days)
- 35% decrease in inventory holding costs
- 50% reduction in order errors and rework
- 30% growth in annual revenue over 3 years post-implementation
Qualitative Benefits: The implementation delivered real-time visibility across all manufacturing processes, dramatically simplified the dealer ordering experience, enabled automated compliance and quality tracking, improved customer delivery reliability, and enhanced decision-making through integrated reporting across all business units.
Key Takeaway
Strategic ERP implementation with custom manufacturing workflows enabled a traditional caravan manufacturer to modernise operations, significantly improving efficiency while scaling their dealer network and production capacity.