"We had multiple systems doing different jobs reasonably well, but they weren't talking to each other. The integrated Odoo solution has revolutionised how we handle our premium builds and given us the agility to respond to market demands that our competitors simply can't match." — Operations Director, Premium RV Manufacturer
Background
Client/Company: Established custom recreational vehicle manufacturer in Australia specialising in premium RVs with 120+ employees and a selective dealer network focused on high-end markets.
Challenge/Problem: The company was operating with disparate systems - Xero for accounting, spreadsheets for production planning, separate inventory management tools, and manual dealer communication processes. This fragmented approach created data silos, manual double-entry, and limited visibility across their sophisticated manufacturing operations, making it difficult to coordinate complex custom builds and maintain quality standards.
Solution
Approach: Strategic ERP implementation consolidating all business processes into a unified Odoo platform with extensive custom development tailored to their premium manufacturing requirements.
Tools/Methods: The solution featured enhanced dynamic manufacturing capabilities designed for premium customisation, sophisticated materials tracking for high-value components, advanced dealer portal functionality for complex quotations, and integrated quality assurance workflows specific to luxury RV production standards.
Results
| Metric | Before | After | Improvement |
|---|---|---|---|
| Manufacturing Lead Time | 8-12 weeks | 5-7 weeks | 40% reduction |
| Custom Order Accuracy | 78% | 96% | 23% improvement |
| Premium Material Waste | 12% | 6% | 50% reduction |
| Dealer Quote Turnaround | 5 days | 24 hours | 80% reduction |
Qualitative Benefits: The implementation delivered unprecedented manufacturing flexibility for premium builds, enhanced dealer confidence through sophisticated quotation capabilities, improved customer satisfaction with more accurate delivery commitments, and established a competitive advantage in the luxury RV market through superior operational efficiency.
Key Takeaway
Consolidating disparate business systems into a unified manufacturing ERP enabled a premium RV manufacturer to optimise complex production workflows and gain significant competitive advantages in the luxury recreational vehicle market.