OHS Audit Management System - User Manual

OHS Audit Management System - User Manual

Version: 1.0

Module: cs_ohs

Last Updated: December 2025

For: End Users and Auditors

Table of Contents


1. Introduction

The OHS Audit Management System is a comprehensive tool for conducting Occupational Health and Safety audits in your organisation. This system allows you to:

  • Conduct structured safety audits using predefined templates
  • Capture evidence through photos and signatures
  • Track non-conformances and corrective actions
  • Generate professional audit reports
  • Analyse audit trends over time

2. Getting Started

2.1 Accessing the System

1 Navigate to OHS Audits from the main menu

2 You will see the main dashboard with options for Audits, Corrective Actions, and Configuration

2.2 User Roles

RolePermissionsTypical Users
OHS UserCan create and conduct audits, create corrective actions, view reportsSafety Officers, Site Supervisors, Team Leaders
OHS ManagerFull access including template management, approval, and system configurationSafety Managers, HSE Managers, Administrators

3. Conducting Audits

3.1 Creating a New Audit

1 Go to OHS Audits → Audits → Audits

2 Click the Create button

3 Fill in the basic information:

  • Audit Template: Select the appropriate audit template (e.g., "Construction Site Safety Audit")
  • Audit Date: Date the audit is being conducted
  • Auditor: Your name (usually pre-filled)
  • Site/Location Name: Where the audit is being conducted
  • Department: Relevant department (optional)

4 Click Save

3.2 Starting the Audit

Important: The audit must be started before you can answer questions. This creates all the question lines from the template.

1 With your audit open, click the Start Audit button at the top

2 The system will create all audit questions from the template

3 The audit status will change to In Progress

3.3 Answering Questions

1 Go to the Audit Questions tab

2 Questions are organised by section and reference number

3 For each question, provide the appropriate response (see Question Types section below)

4 The Status column will automatically update as you answer questions:

  • ● Pass: Conformance identified
  • ● Fail: Non-conformance identified
  • ● N/A: Not applicable

5 Add notes in the Notes column as needed

3.4 Completing the Audit

Before completing: Ensure all required questions are answered. The system will prevent completion if required questions are left unanswered.

1 Review the Scoring Summary at the top of the form

2 Add any overall notes in the Notes tab

3 Click Complete Audit

4 The audit status changes to Completed and can now be approved by a manager

4. Question Types and Responses

4.1 Yes/No Questions

Simple checkbox questions for pass/fail compliance.

  • Check the box for Yes (Pass)
  • Leave unchecked for No (Fail)

4.2 Dropdown Selection

Choose one option from a predefined list.

  • Click the dropdown to see available options
  • Select the appropriate response
  • Some options may automatically trigger corrective actions

4.3 Text Response

Free-form text entry for detailed responses.

  • Click in the text field and type your response
  • Be specific and detailed

4.4 Numeric Values

Enter integer or decimal numbers.

  • Type the measured value
  • The system will automatically check against min/max tolerances
  • Status will update to Pass or Fail based on the value

4.5 Photo Questions

Tip: Photos provide valuable evidence and should be clear and well-lit.

1 Click the 📷 Photo button for the question

2 A photo capture dialog will open

3 Click Choose File or use your device camera

4 Take or select a clear photo

5 Add notes about the photo if needed

6 Click Save Photo

4.6 Signature Questions

Used for acknowledgments and sign-offs.

  • Use touch screen or mouse to draw signature
  • Click Clear to start over if needed
  • Click Save when signature is complete

4.7 Date Questions

Select a specific date using the date picker.

  • Click the calendar icon
  • Navigate to and select the appropriate date

4.8 Instruction Items

Information-only items that don't require a response.

  • Read the instruction carefully
  • Check the Acknowledged box to confirm you've read it

5. Managing Corrective Actions

5.1 Creating Corrective Actions

When non-conformances are identified, corrective actions should be created to address them.

Method 1: From the Audit

1 Complete your audit

2 Go to OHS Audits → Corrective Actions

3 Click Create

4 Fill in:

  • Audit: Link to your audit
  • Audit Question: Specific failed question (optional)
  • Issue Description: Describe the non-conformance
  • Corrective Action: What needs to be done
  • Responsible Person: Who will fix it
  • Due Date: When it must be completed
  • Priority: Low, Normal, High, or Critical

5.2 Corrective Action Workflow

StatusDescriptionActions Available
DraftInitial creation, details being filled inEdit, Assign
AssignedAssigned to responsible personStart, Cancel
In ProgressWork is underwayComplete, Cancel
CompletedWork finished, awaiting verificationVerify, Reset
VerifiedVerified as effective-

5.3 Adding Evidence

1 Open the corrective action

2 Go to the Evidence/Verification tab

3 Add notes describing what was done

4 Upload an evidence photo showing the corrective action

5 Save the record

6. Generating Reports

6.1 Audit Report

1 Open a completed or approved audit

2 Click the Print button (printer icon) at the top

3 Select OHS Audit Report

4 The PDF report will generate, containing:

  • Audit details and summary
  • Scoring results
  • Critical failures highlighted
  • Detailed results by section
  • All photos captured
  • Corrective actions
  • Signature sections

6.2 Analytics and Trends

1 Go to OHS Audits → Reporting → Audit Analysis

2 View graphs and pivot tables showing:

  • Audit score trends over time
  • Pass/fail rates by template
  • Performance by site or auditor

3 Use filters and grouping to customise your analysis

7. Tips and Best Practices

7.1 Before the Audit

  • Review the audit template beforehand so you know what to expect
  • Ensure your mobile device or tablet is charged
  • Bring any necessary measuring equipment
  • Notify relevant personnel that an audit will be conducted

7.2 During the Audit

  • Take clear, well-lit photos that clearly show the item being inspected
  • Add detailed notes for any failures or concerns
  • If unsure about a question, ask for clarification before marking it as fail
  • Save your work regularly to avoid losing data

7.3 After the Audit

  • Complete corrective actions promptly for any failures
  • Review the audit report with relevant stakeholders
  • Follow up on corrective actions to ensure they're completed
  • Use audit trends to identify recurring issues

8. Troubleshooting

8.1 Common Issues

Cannot Start Audit

Problem: Start Audit button is greyed out

Solution: Ensure the audit is in Draft status and you have filled in all required fields (Template, Date, Auditor)

Cannot Complete Audit

Problem: System says "required questions are unanswered"

Solution: Scroll through all questions and check for any with red asterisks (*) that haven't been answered

Photo Won't Upload

Problem: Photo upload fails or takes too long

Solution:

  • Check your internet connection
  • Try a smaller photo (max 5MB recommended)
  • Ensure photo is in JPG or PNG format

Score Seems Wrong

Problem: Total score doesn't match expectations

Solution:

  • Check the template's scoring method (Binary, Weighted, or Percentage)
  • Verify all questions have been answered
  • Instruction-only questions don't count toward the score

8.2 Getting Help

If you encounter issues not covered here:

  • Contact your OHS Manager or system administrator
  • Check if you have the appropriate user permissions
  • Provide specific details about the issue including error messages

Need More Help?

For additional support or questions about the OHS Audit Management System:

  • Email: support@cyder.com.au
  • Website: www.cyder.com.au
  • Documentation: Refer to the Administrator Manual for advanced configuration

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OHS Audit Management System v19.0.1.0.0